Privacy Policy

Last Updated: June 23, 2025

At BOCO, accessible from https://www.bonelesscouch.co, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by BOCO and how we use it.

1. Information We Collect

When you visit or make a purchase from BOCO, we collect certain information necessary to process your transactions and improve your shopping experience:

  • Personal Information: This includes your name, billing address, shipping address, payment information (processed securely via our payment gateways), email address, and phone number.

  • Device Information: When you access our site, we automatically collect details about your device, including web browser, IP address, time zone, and some of the cookies installed on your device.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website.

  • Process and ship your orders, provide invoices, and confirm your purchases.

  • Communicate with you directly, including for customer service, updates, and marketing purposes (if opted-in).

  • Screen our orders for potential risk or fraud.

3. Sharing Your Personal Information

We do not sell your personal data. We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • We use platform partners (like Shopify or our hosting framework) to power our online store.

  • We use payment processors (such as Stripe, PayPal, or equivalent services) to handle secure transaction data.

  • We use third-party analytics (like Google Analytics) to help us understand how our customers use the site.

4. Data Retention

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Cookies

BOCO uses 'cookies' to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

6. Your Rights (GDPR / CCPA / Regional Privacy Rights)

Depending on your location, you may have the right to access the personal information we hold about you, to ask that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the information below.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us: